Privacy Policy for HairBot MD

Effective Date: May 14, 2025
Location: Cypress TX

HairBot MD (“we,” “our,” “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website, forms, social media, or services, including when you submit your information through lead generation forms or engage with our ads.

By using our website, submitting your information, or receiving our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personally Identifiable Information (PII)

When you fill out a form, schedule a consultation, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Zip Code or City

  • Any responses you voluntarily submit regarding your hair restoration interest

B. Lead Data

Information collected from lead forms on platforms like Facebook, Instagram, Google, or third-party integrations may include:

  • Device used

  • Time and method of form submission

  • Campaign ID or source (used internally for analytics)

C. Automatically Collected Information

Through cookies and analytics tools, we collect:

  • IP Address

  • Browser type and version

  • Pages visited, time spent on the site, and interaction data

  • Device information (e.g., mobile vs desktop)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests

  • Contact you via email, SMS, or phone regarding services you showed interest in

  • Send reminders, updates, and follow-up messages

  • Provide personalized promotional offers or discounts

  • Improve our website and service delivery

  • Track performance of ads and lead generation campaigns

Legal Basis: All contact and promotional communication is done with your express or implied consent as required under U.S. law (including TCPA and CAN-SPAM Act). We do not use deceptive tactics or contact users who have not submitted their data willingly.

3. Marketing & Promotional Communication

By submitting your contact details through our lead forms or website, you agree to receive:

  • Promotional SMS messages

  • Email marketing newsletters

  • Personalized offers based on your expressed interest

You may opt-out at any time by:

  • Replying “STOP” to SMS messages

  • Clicking “Unsubscribe” in emails

  • Emailing us at [insert clinic email] with the subject line “Opt-Out”

We honor all opt-out requests within 10 business days.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your data only with:

  • Marketing platforms (e.g., Facebook Ads, Mailchimp, Google Ads) for retargeting or analytics

  • CRM or automation tools to send you follow-ups and service reminders

  • Third-party service providers assisting with email/SMS delivery, provided they comply with data protection rules

  • Legal authorities if required to comply with a valid subpoena, court order, or regulatory request

All third parties are contractually obligated to protect your data and cannot use it for unrelated purposes.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data (with certain exceptions)

  • Object to or restrict data processing

  • Withdraw consent for marketing at any time

To make a request, email [insert clinic email] with the subject “Privacy Request.”

6. Data Storage and Retention

We store your information securely on encrypted systems and retain it only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Support marketing follow-ups (up to 24 months unless earlier opt-out)

7. Security Practices

We use industry-standard security protocols, including SSL encryption, firewalls, and access control measures to protect your data. However, no system is 100% secure. You acknowledge and accept this residual risk when using our services.

8. Cookies & Tracking Tools

We use cookies and similar technologies (e.g., Google Analytics, Facebook Pixel) to:

  • Analyze user behavior on our site

  • Improve website performance

  • Retarget visitors with relevant ads

You can disable cookies in your browser settings, but this may affect some site features.

9. Children’s Privacy

HairBot MD services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware of such data, it will be deleted immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. The updated version will always have the “Last Updated” date at the top. Continued use of our services constitutes your acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or your data rights, contact us:

Scroll to Top